St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 264 of 2114
 
Review of Physical Health Clinic (UCAT North) written by a patient
26th December 2020


Friendly and feel like I am cared about.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Physical Health Clinic (UCAT North) written by a patient
26th December 2020


Louise was very person centered and looked after me well and talk me through everything.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Diabetic Eye Screening Programme (Kettering) written by a patient
26th December 2020



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Cransley Hospice written by a patient
26th December 2020


Could not ask for anything better, everyone has gone out of their way to do things.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Shearwater Ward written by a patient
26th December 2020


I needed a reality check and the care and support I receive was full of kindness and compassion. Considering how ill I was when initially got here the support to recovery was after changing I am ever so grateful fr the support.

Suggested improvements
Nothing it was well appreciated and came from hardworking staff (who need a raise :)) during this tough time.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
Experience
 
Review of Sandpiper Ward written by a patient
26th December 2020


Staff are very kind and patience, spent time listening when needed, very supportive.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Diabetic Eye Screening Programme (Kettering) written by a patient
26th December 2020


Quick and efficient and friendly. All you could ask for.

Suggested improvements
Better signage from top car park!

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Sandpiper Ward written by a patient
26th December 2020


Safe.

Suggested improvements
More couches.

2021-01-13 09:50:31
Response from St Mary's Hospital

Thank you for your feedback. I will pass on your suggestion of more couches to the service manager. Best wishes, Hugh Jones, patient experience manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Kingfisher Ward written by a patient
26th December 2020


Felt a very professional service.

Suggested improvements
Let us vape indoors to prevent frustration.

2021-01-13 09:52:56
Response from St Mary's Hospital

Thank you for this feedback. I will pass your suggestion of indoor vaping to the service manager so that it can be included in our review of smoking and vaping arrangements. Best wishes, Hugh Jones, patient experience manager.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Physical Health Clinic (UCAT North) written by a patient
26th December 2020


The staff member was very kind and helpful.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
 
Page 264 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at St Mary's Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review St Mary's Hospital: http://iwgc.net/eb43e